In order to connect your
computer properly to the internet,
you must
have the all of the following, installed
and working :
1) A working phone
line pluged into the proper port on your modem.
2) A modem installed with the proper
drivers. If the modem can dial out, then
the drivers should be ok.
If it does not connect to the
telephone line, you should contact a
qualified computer repair shop as they
may need to install a new modem.
Please note that even
though the modem connects to the phone
line, if the server answering continually
refuses the connection, then the modem
drivers may need to be updated. Please
contact the maker of your hardware to
obtain the latest drivers for your
particular needs.
3) You must have the proper protocols
of communication, installed and working.
These settings will tell your
machine how to process the data
it will send and receive. Start
by clicking on the
"start" button on your
task bar, then pess
"settings". Next, chose
control panel. When the control
panel opens, click on the
"network" icon.
When that window opens, verify if the
Dialup Protocols are there
.
One of the most common protocol
errors is when one of the settings was
accidently removed or that the protocols
installed, are not the right ones for the
system they are installed on. Any missing
protocols can be installed by clicking on
the "Add" button and chosing
the appropriate protocols from the list
that you will be presented. You may have
to install the missing files from your
Windows CD.
4) You will need a Dial-up access
account which has been activated by your Internet
Service Provider (ISP). If you havn't done it
yet, go to the sign up page
and become a member now.
5) Last, you will need a version of
Microsoft's "Dial-Up
Networking" installed on your
system. Without this being installed,
your modem will not be able to know
where, or how it should dial. If it is
missing, you may have to re-install it
from your windows CD. On Microsoft's
Internet Explorer 5.0 and up, you can
bring up the Dial-up Networking
connection wizard from the setting
"tools" on the top menu bar. Go
down to "Internet Options, and when
the next window opens, use the top bar to
open the "Connections" tab. The
very first item should be about creating
a connection. If the "setup"
button is visible, then you have the
program on your system.
If you have all of the above
taken care of, then all that's left to do is
create a dial-up connection, enter your
password and username and press
"connect". Watch and listen closley to
your machine, because if there is a problem, this
is when it will let you know. Please note all
error messages received before contacting our
support department.
