Privacy Statement for
MyCanadaOnline.ca
MyCanadaOnline.ca has created this privacy
statement in order to demonstrate our firm commitment to
privacy. The following discloses the information
gathering and dissemination practices for this Web site:
MyCanadaOnline.ca
OnlineHelper.info and
OnlineHelper.org
OnlineHelper.info is our customer service and
information site.
OnlineHelper.org is simply a mirror of
OnlineHelper.info. So if one site is unavailable, you
can generally access the same information on the other
site as they are hosted on 2 separate domains and
networks.
These sites were added to give a central location for
information concerning account setup and operation. The
sites feature many demos and tutorials. Credit card
customers may also see OnlineHelper.info on your billing
statements and/or credit card statements for services
purchased from MyCanadaOnline.ca or our sister site
SiteDoctors.net.
Information Automatically Logged
We use your IP address to help diagnose problems
with our server and to administer our Web site. Your
IP address is also used to help identify you and your
shopping cart.
Cookies
Our Site uses cookies to keep track of your
shopping cart, and to make sure you don't see the same
ad repeatedly. We also use cookies to deliver content
specific to your interests, and to sometimes save your
password so you don't have to re-enter it each time
you visit our site.
Advertisers
We use an outside ad company to display ads on our
site. These ads may contain cookies. While we use
cookies in other parts of our Web site, cookies
received with banner ads are collected by our ad
companies and we do not have access or control over
this information. You should always note the website
address (URL) of a cookie request. Cookies from us
will specify MyCanadaOnline.ca. If privacy is a
concern, you should disallow cookies from all sites
you do not know and trust.
Registration Forms
Our site's registration form requires users to give
us contact information (like their name, email, and
postal address), financial information (like their
bank account or credit card numbers), unique
identifiers (like their social security number), and
demographic information (like their zip code, age, or
income level).
Contact information from the registration forms is
used to ship purchases, information about our company.
The customer's contact information is also used to get
in touch with the customer when necessary.
Financial information that is collected is used to
check the users' qualifications for registration, and
to bill the user for products and services.
Unique identifiers are collected from Web site
visitors to verify the user's identity, and for use as
account numbers in our record system.
Demographic and profile data is also collected at
our site.
We use this data to tailor our visitor's experience at
our site showing them content that we think they might
be interested in, and displaying the content according
to their preferences.
Order Forms
Our site uses an order form for customers to
request information, products, and services. We
collect contact information (like their email
address), financial information (like their account or
credit card numbers), unique identifiers (like their
social security number), and demographic information
(like their zip code, age, or income level).
Contact information from the order forms is used to
ship purchases, information about our company. The
customer's contact information is also used to get in
touch with the visitor when necessary.
Financial information that is collected is used to
check the users' qualifications for registration, and
to bill the user for products and services.
Unique identifiers (such as social security
numbers) are collected from Web site visitors to
verify the user's identity, and for use as account
numbers in our record system.
Demographic and profile data is also collected at
our site.
We use this data to tailor our visitor's experience at
our site showing them content that we think they might
be interested in, and displaying the content according
to their preferences.
Surveys
Our online surveys ask visitors for contact
information (like email address), and demographic
information (like zip code, age, or income level).
Contact information from the surveys is used to
ship purchases, information about our company. The
customer's contact information is also used to get in
touch with the visitor when necessary.
Demographic and profile data is also collected at
our site.
We use this data to tailor our visitor's experience at
our site showing them content that we think they might
be interested in, and displaying the content according
to their preferences.
External Links
This site contains links to other sites. Although
MyCanadaOnline.ca attempts to screen all sites
that we link to, MyCanadaOnline.ca is not
responsible for the privacy practices or the content
of such Web sites.
Special Circumstances
There are some circumstances where information you
provide needs to be shared with others. The following
list is complete and contains all of the circumstances
and other companies and/or agencies.
1 Domain name registrations and renewals
require contact and ownership information to be
submitted to the registrar. When a domain is
registered, this information will be accessible by the
general public via a WhoIs domain name search. The
only information available to view will be information
that you voluntarily submit. For your protection and
at your request, MyCanadaOnline.ca will use our
own contact information in place of yours.
2 Financial institutions require your
financial and personal identifier information in order
to process credit card and/or check orders for
products and/or services ordered. The information
given will only be the information you release and
will only be used for that purpose and only at the
time/s that you authorize it for.
3 Governmental and law enforcement agencies.
MyCanadaOnline.ca does and will not share your
information with any company, government agency, news
agency, individual, private or public institution
unless requested by you or we are specifically
instructed by a legally binding court order. And if
such an order is delivered, all parties involved will
be notified of the order, the information requested,
and the agency listed as making the request.
Public Forums
This site makes chat rooms, forums, message boards,
and/or news groups available to its users. Please
remember that any information that is disclosed in
these areas becomes public information and you should
exercise caution when deciding to disclose your
personal information.
Security
This site has security measures in place to protect
the loss, misuse, and alteration of the information
under our control.
Supplementation of Information
This site supplements the information that you
provide with information that is received from third
parties such as financial institutions.
Data Quality/Access
This site gives users the following options for
changing and modifying information previously
provided:
- You
can log in to your personal account at http://yourdomain.com/cp
- You
can send email to
admin@MyCanadaOnline.ca
- You
can send mail to the following postal address:
MyCanadaOnline.ca 1483 Valle Vista Ave. Vallejo,
Ca. 94589-2773
Terms of Use
MyCanadaOnline.ca follows the strict guidelines of our
customer privacy statement. Please make sure you
understand this statement fully. Please
click
here to read the Terms of Use
policy.
Contacting Us
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For sales and general info:
Email Address:
Info@MyCanadaOnline.ca
Phone: 707-554-8736 or
800-581-1169
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Have Support
Questions? |
We've created an extensive customer support
website.
Get info on every service we offer. The site
features
detailed video demos and tutorials.
http://www.OnlineHelper.info or e-mail us
at
Support@MyCanadaOnline.ca |
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MyCanadaOnline.ca still
believes in customer service. We offer 365 days a year 24/7
Internet chat, email & toll free phone
support. All hosting and dialup accounts
include. FREE EMAIL & EMAIL FORWARDING. Or try our online chat!
Just click the chat icon to the left.If we're online, you'll
be able to chat with us live in real
time. Or leave us a message if we're
offline.
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